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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,239 reviews
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Kelly S.'s profile image
Kelly S. 
5 years ago

The staff through out the loan process were very friendly which made it an enjoyable experience. 

Mark B.'s profile image
Mark B. 
5 years ago

Pennymac is a great company with very knowledgeable people 

GARY M.'s profile image
GARY M. 
5 years ago

Simple easy process THANK YOU!! 

Tony B.'s profile image
Tony B. 
5 years ago

John Buchanan was absolutely the best person to work with. He made the process very smooth and easy. I look forward to working with him in the near future. 

JEREMY A.'s profile image
JEREMY A. 
5 years ago

I got a great rate. 

LUKE S.'s profile image
LUKE S. 
5 years ago

Prompt response from our loan processors. Accurate and reliable information from our loan officer. Excellent customer service. Thanks to all.. 

Michael L.'s profile image
Michael L. 
5 years ago

The process was confusing being handed off to different people. Being asked for the same documents by different people, the portal not keeping updated on progress, overall cumbersome and time consuming. At one point we discussed stopping the process and going to a local bank. 

DAVID H.'s profile image
DAVID H. 
5 years ago

questions were not answered had to ask too many times 

VLADIMIR LOPEZ DEL R.'s profile image
VLADIMIR LOPEZ DEL R. 
5 years ago

There was a good answer for each question, always updating, no dilation 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,239 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.