This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication...
One part of the process that was frustrating was not asking for all the paperwork at once instead of over a couple of weeks. I would rather provide too much at once.
This was a great, efficient, and professional experience through the PennyMac team. It definitely met all expectations that they set for me in doing this refi.
Great experience with little hassle. Thanks everyone!
Closing process was not well coordinated. Closing cost amount I was informed of the day before closing and morning of closing were different from closing amount recieved hours before closing resulting in an unforseen and last minute scramble to obtain and wire additional 2000 dollars in funds. The team worked hard and proved effective overall but I often spoke with many different individuals making it seemingly difficult for them to maintain accurate communications and a smooth closing process.
Liem was prompt to return calls and get answers to any questions. It was a pleasure working with him.
Penny Mac team worked together to keep me up to date on all information
Hi, what would have been better if you would not have ask for the same documentation over and over, not only that but been more accurate concerning the processing department.
Very Professional and knowledgeable staff. Thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,238 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.