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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you! I would highly recommend to anyone I know interested in buying a home! Thank you Layal and, Anna.
More communication initiated by PennyMac. If we wanted information we had to reach out. We felt like we were just a small fish in a big pond to PennyMac. Communication was great the last 2 days but our final closing information was given to us hours before closing.
The entire MAC team, and most especially Sara Olsen, were absolutely fantastic !! I sincerely appreciated the weekly phone calls from Sara, keeping me apprised on the progress of my loan and answering any of my questions and addressing any concerns I had. The weekly phone calls and updates added a very personal touch to the process and it was something I truly appreciated. KUDO's to the entire MAC team and my personal rep Sara, she was a true gem !!!
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Nick was very proactive and consistent in communicatin requests and expectations, and updating me in the process. Plus he was just nice to deal with
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They made it a very efficient process. They did everything what I was told from the beginning correctly.
Professional Service. Thank you so much!
The process of 60 days was too long. We already had a loan with you & we’re refinancing. Thought it would take maybe two weeks to process. We had been approved by two other loan companies in only a two week process. We felt the communication wasn’t good. We had to make calls to follow up & spoke to several different people each time instead of only one person for our process. The other two loan companies were calling us & keeping us up to date as well as emailing. Hopefully things get better.
PENNYMAC has a 4.5 star rating with 48,871 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.