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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda was awesome and very attentive! Thank you Linda!
Great customer service from start to finish. I loved the communication through email and having a team and knowing who I was talking to. In this world full of scammers it gave me security by the email stating it was from my MAC team and I knew who was supposed to be contacting me. I was also given notification of the person who would be doing the closing paperwork. Just really liked the security of it.
All questions were answered timely and thoroughly. Very easy process to refinance our current mortgage at a much lower rate.
I sent 2 emails that never got answered.
I sent an email regarding the appraisal of my house which cost me $400, my issue was the appraisal was highly inaccurate and i do not pay for or tolerate inaccuracy. I should’ve been able to use the appraisal as a baseline for my future upgrades, but due to its inaccuracy it’s useless, I believe I should be refunded that $400 but the response I received was “ it won’t affect your loan” which is totally beside the point. The appraisal was missing 1/4 acre of land, 2 rooms and 120 sqft.
Got a cash out refinance to do renovations on our home! Easy and thorough process
I did all the paperwork myself and I had no agent so it was a tougher process. I was assured that my closing would be done on the day time mentioned and it was not. It was very expensive and embarrassing for me missing the date. I have done two closings they you and both were missed. I want to buy another house but not sure if I want to go they you guys.
Gina & Christin were AWSOME
Great communication. Also explained questons well.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,871 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.