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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
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ANDREW C.'s profile image
ANDREW C. 
5 years ago

Service was great, but a lot of documents were prepared incorrectly the first time around and needed to be fixed. The corrections and the service team were excellent in getting the issues resolved, but with this type of financial transaction it amazes me more thought and carefulness is not put in upfront before obtaining the signed documents. 

JERIMIAH P.'s profile image
JERIMIAH P. 
5 years ago

. 

MICHAEL P.'s profile image
MICHAEL P. 
5 years ago

Fast prompt smart people ! 

JAMES B.'s profile image
JAMES B. 
5 years ago

Quick and easy 

HOWARD G.'s profile image
HOWARD G. 
5 years ago

For the most part, things want smooth, quick, and easy. 

JAMES B.'s profile image
JAMES B. 
5 years ago

Charles and the entire team made me feel as if they were helping a family member. Astonishing!!! 

Darren R.'s profile image
Darren R. 
5 years ago

There were major issues each week causing unnecessary stress that came from a lack of communication and decisions that were just incorrect from the underwriter and support team. The only reason I closed on time was because I was constantly calling and fighting for information. I've closed on three houses in 5 years and this was the worst experience of my life. My house was already sold and the house I was buying was empty and should have been a easy closing. 

LEROY HALL J.'s profile image
LEROY HALL J. 
5 years ago

Awesome and seamless experience. Reid was awesome and so was the rest of the team especially the notary personnel that were used. This refinance was great!!!!! 

Donald D.'s profile image
Donald D. 
5 years ago

Penny mac make out home refinancing enjoyable. Their staff was professional from start to closing. I highly recommend their services. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.