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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was communicated accurately & timely throughout the entire process.
.
The whole process overall was good, Some aspects could be improved. It did not seem like there was good communication between the processing and the follow up. I was being told my process was complete and up to date and the next moment I'm being asked more docs. It just was not very clear at times.
The process was fine. There was more technology/telecommunication involved then actually speaking with someone. I guess that is a convenience thing, but I prefer to speak to people instead of communicating via emails.
Everything was good
Very simple I did not have to do anything Pennymac took care of everything.
Only had 1 bad issue throughout entire process. Of course the issue is resolved since I got best rate it seems, aside from everything working out. To the issue, I was told my gift would have to be sourced by simply providing a withdrawal & deposit slip from my father. As gift & gift letter were considered, underwriter's needed more, which made situation tense as we could've lost home long story short. Better possible expectations would've been nice as that process was explained very generically.
Great!
Had issues with APR rate and loan origination percentage. Had to go back and forth with loan officer
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,219 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.