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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
process moved quickly through approval. closing info communicated. then after signing communication was no lost. Message sent 03/20/20 to Andrew never replied to.
You took too long to close because the underwriters could not seem to understand parents placing a a child on title as JWRS.
Asking for the same documents more than once.
Starting the process seemed very promising. However, once I was transferred to the loan processor, it seemed like everything fell apart. Extremely poor communication and lack of explanation. I was vocal that I was receiving poor service and continued to receive terrible service. ALL THE WAY AROUND BAD EXPERIENCE. if I were able to do it again I would choose a different company 100%
Great service
It was quick and simple.
We were told that certain pay offs would not be affected..but in the loan and AFTER it closed we got notice from our Bank that a line of credit was closed by PennyMac. When we reached out to our Loan Officer, he stated "This closure is not PennyMac doing, your bank did this. It is NOT our requirement to close an account without notifying you beforehand" We went to the Bank and found the closed note was a request from PennyMac. We were LIED to!!
Whole process went very smoothly
The process was quick easy . The mac team was very pleasant and helpful during entire process Thnk you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,888 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.