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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,888 reviews
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LAUREN D.'s profile image
LAUREN D. 
on Birdeye

4 years ago

Quick and painless process! 

DEBBIE K.'s profile image
DEBBIE K. 
on Birdeye

4 years ago

I was very pleased that my request to refinance was quickly worked out. I felt that your people knew what to do quickly so it was not a long drawn out process. Thanks! 

BRETT J.'s profile image
BRETT J. 
on Birdeye

4 years ago

The only problem I had was I found a lower interest rate then what I received and unfortunately PennyMac wasnt able to honor the rate I found. It was upsetting but I know the workload there going through is insane so hopefully in the future I'll be able to take advantage of the lower rate. My PennyMac team was absolutely amazing in these stressful times and I thank all of you for your hard work. 

GEORGE EIDMAN I.'s profile image
GEORGE EIDMAN I. 
on Birdeye

4 years ago

Friendly and prompt staff. Willing to take the time to explain things and answer questions. 

SERENA H.'s profile image
SERENA H. 
on Birdeye

4 years ago

I received all the information I needed in a timely matter. I really appreciate how the team worked together to get my loan closed. 

BARRIE O.'s profile image
BARRIE O. 
on Birdeye

4 years ago

The whole experience with Christopher and his team was seamless and stress free...the level of professionalism and communication was excellent. 

Warren J.'s profile image
Warren J. 
on Birdeye

4 years ago

Swift and hassle free experience, was able to close 30 days earlier than expected! 

CHARLES B.'s profile image
CHARLES B. 
on Birdeye

4 years ago

Reid and Mykela were great. They answered all of my questions, but the online system and request for documents were difficult to understand. 

BRANDON D.'s profile image
BRANDON D. 
on Birdeye

4 years ago

Completing while traveling between deployed locations on my phone. I will have to give this later. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,888 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.