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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,987 reviews
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MARGARET V.'s profile image
MARGARET V. 
5 years ago

The whole process was completed in less than 30 days. 

ADAM B.'s profile image
ADAM B. 
5 years ago

Was fast an friendly. The team at pennymac was wonderful  

KELLIE H.'s profile image
KELLIE H. 
5 years ago

The entire process was quick and seamless. The only hiccup was that I was asked for the same docs that had already been supplied. Otherwise, everyone I communicated with were professional and friendly. 

JEREMY S.'s profile image
JEREMY S. 
5 years ago

We had a few little miscommunications, but overall the response from PennyMac and all of the individuals we spoke to helped our refinance process be pretty painless and easy to do. We are happy that we refinanced with PennyMac. 

RELL B.'s profile image
RELL B. 
5 years ago

an easy process 

Adam G.'s profile image
Adam G. 
5 years ago

... 

BROOKE V.'s profile image
BROOKE V. 
5 years ago

I had the best experience with Penny MAC. They communicated well and made sure I knew what was going on with each step of the process. The process was painless and was done so fast. I enjoyed working with them. Dennis was very helpful and always so nice on the phone. Great customer service! I felt like I was well taken care of. Such a quick, easy, and painless process. 

Macleen S.'s profile image
Macleen S. 
5 years ago

They answered all my questions, so I was able to understand all the paperwork. 

JULIE F.'s profile image
JULIE F. 
5 years ago

Everyone was very nice and explained everything , and documents and approvals were done in a timely manner. The process was not long and drawn out. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,987 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.