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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Th process was simple and the young lady that came to our house for the paperwork was outstanding! She was professional, friendly and prompt.
Very easy and quick process. The team was very helpful and friendly
The process was easy and straightforward. When there was an error on one of the documents it was quickly taken care of.
The process was easy for document uploading and requests
I was very well informed by my Loan Office and the PennyMac team.
The first loan officer was terrible . Amelia Stratton was very much lacking in her loan skills . I do realize loan officers must learn but she was lacking in knowledge and communication. Please we need more experienced people like Blen Alemu to process the loan approvals.
Better communication from first person who starts loan not good. Easy way to get ahold of those organizing this loan.
Better flow of communication between myself and the loan processor. A lot of information was wrong.
Knowledgeable, friendly staff that were helpful.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,987 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.