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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,987 reviews
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KARL N.'s profile image
KARL N. 
5 years ago

Fees are extremely high. 

Patrick A.'s profile image
Patrick A. 
5 years ago

Derek and Miranda were great to work with. The process was very smooth and efficient. 

Anusha A.'s profile image
Anusha A. 
5 years ago

Customer service 

Michelle R.'s profile image
Michelle R. 
5 years ago

There were so many different departments that didn’t communicate with each other. Nobody could give me answers. The same things were requested repeatedly. Arin B did a wonderful job, though. He was great! 

Larry S.'s profile image
Larry S. 
5 years ago

Good friendly people. 

TRAVIS C.'s profile image
TRAVIS C. 
5 years ago

We have refinanced our home a few times and every time it is just a frustrating process, but this time with Pennymac it was absolutely enjoyable and stress free. We can't thank you enough for all your hardwork on our loan. Thank you again so much. You guys ALL are amazing!! :) 

Michele J.'s profile image
Michele J. 
5 years ago

. 

Jie S.'s profile image
Jie S. 
5 years ago

Very prompt and detailed email answers from Rachel took out anxiety from this process that involves a large amount of money for customer. 

KEITH S.'s profile image
KEITH S. 
5 years ago

Closing document totals were incorrect at closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,987 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.