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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,219 reviews
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Joseph M.'s profile image
Joseph M. 
5 years ago

Smooth process and the process for my loan was very easy. Definitely recommend to everyone! 

Patricia J.'s profile image
Patricia J. 
5 years ago

Hermes was excellent to work with. He kept me informed about everything that was happening. Very knowledgeable and could answer any question I had. It was a pleasure working with Hermes. Thank you! 

RONALD O.'s profile image
RONALD O. 
5 years ago

Simple, no hassle, courteous representatives, and attentive 

BEATRICE L.'s profile image
BEATRICE L. 
5 years ago

The whole process was seamless and expeditiously. 

VITALY P.'s profile image
VITALY P. 
5 years ago

Very quick refinance. I was about to refinance with better.com . But you gave me a call and I got a better rate. 

Bryan W.'s profile image
Bryan W. 
5 years ago

Great experience! 

Aydelena A.'s profile image
Aydelena A. 
5 years ago

The whole PennyMac Team was AWESOME! this process was one of a kind. Very fast and painless. 

Gina B.'s profile image
Gina B. 
5 years ago

Tracy was easy to work with and very personable. She kept us up to date and made sure any supporting documents were sent in a timely fashion to keep the process moving along. She communicated via phone and email which definitely helped us to answer her questions quickly. Also, Abdul Saleh who originally took our application was also very friendly and helpful. He answered all our questions and took us through the numbers. He made everything easy to understand. Overall, our experience was awesome! 

Elizabeth T.'s profile image
Elizabeth T. 
5 years ago

Loan processing was easy and painless. Nekita was great in giving updates on where I was with my loan, and followed up with my concerns promptly. There was one minor hiccup, but I say that's a win for a loan as there's usually way more that can come up. Thank you for staying professional and patient with me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.