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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,888 reviews
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Steven G.'s profile image
Steven G. 
on Birdeye

4 years ago

The entire process was smooth and easy to accomplish. Each representative was friendly, thorough, and prompt. The team definitely made our decision to refinance our home the right one! 

Jacinta B.'s profile image
Jacinta B. 
on Birdeye

4 years ago

I have no complaints. From the loan salesman to the closing coordinators, everyone was informative and responsive. I had a previous mortgage with PennyMac so I am a return customer and I feel very comfortable and confident in my decision. 

Cheryl W.'s profile image
Cheryl W. 
on Birdeye

4 years ago

Never a problem with questions that I asked, or to re-review that things hadn't changed after the process got started--that I was still getting the best rate. Very helpful team from beginning to the end  

Penelope H.'s profile image
Penelope H. 
on Birdeye

4 years ago

All the individuals I talked to and worked with were thoughtful, kind, and really wanted me to be successful in meeting all of my needs. They went the extra mile in answering my questions and keeping me informed. The results were amazing, and I could not be happier. I am on my way to a much better position in having good credit, and a better financial outlook for the future. Thank you, PennyMac. PJH 

Kavin C.'s profile image
Kavin C. 
on Birdeye

4 years ago

The MAC Team was great and this is why I used them again on this house purchase. 

PAUL A.'s profile image
PAUL A. 
on Birdeye

4 years ago

We were able to get the information we needed. Sometimes it was hard because I had to explain to a few people to get what I needed but everyone was nice and tried to get me the information I needed fast 

Zane Marshall J.'s profile image
Zane Marshall J. 
on Birdeye

4 years ago

Excellent process from start to finish!!! 

KEVIN P.'s profile image
KEVIN P. 
on Birdeye

4 years ago

Very friendly and informative with the process 

Eduardo M.'s profile image
Eduardo M. 
on Birdeye

4 years ago

Everything went very smooth from start to closing. Thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,888 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.