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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,888 reviews
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William G.'s profile image
William G. 
on Birdeye

4 years ago

Smooth closing experience. 

ISRAEL P.'s profile image
ISRAEL P. 
on Birdeye

4 years ago

The process was smooth and easy. 

ALLEN B.'s profile image
ALLEN B. 
on Birdeye

4 years ago

Timely friendly people with mostly correct info. I feel that the Closing was very confusing in fact we expected the closing to happen on a certain day and no one ever showed up here at our home to sign paperwork. We called PennyMac the next business day and rescheduled it. Other than this it was a good experience overall. The technical parts of sending and receiving documents was trying but this is because we're not real tech savvy. 

WILLIAM M.'s profile image
WILLIAM M. 
on Birdeye

4 years ago

Lowered my interest rate 

MICHAEL F.'s profile image
MICHAEL F. 
on Birdeye

4 years ago

Everything was easy and fast 

ETHAN G.'s profile image
ETHAN G. 
on Birdeye

4 years ago

Penny Mac messed up my closing 5 times. Get better. 

RUDY B.'s profile image
RUDY B. 
on Birdeye

4 years ago

Ms. Thompson, was very professional and courteous and any concerns or issues I had she resolved it with a smile. Again, thank you for your excellent service. Rudy Bernardy 

James G.'s profile image
James G. 
on Birdeye

4 years ago

Aida and the team she worked for made the whole process smooth and she kept us well informed. I would recommend it for anyone needing or wanting to re-finance. 

DAVID N.'s profile image
DAVID N. 
on Birdeye

4 years ago

Other then the miscommunication about me being on another title it was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,888 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.