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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,213 reviews
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REGINA O.'s profile image
REGINA O. 
5 years ago

Great communication and fast service 

KURT L.'s profile image
KURT L. 
5 years ago

Great communication. Done quickly, hassle free!!!! 

Cristina C.'s profile image
Cristina C. 
5 years ago

Good communication! 

Lawrence K.'s profile image
Lawrence K. 
5 years ago

Hello Pennymac was excellent from the beginning to the closing Rory shananon is the Best Sandra did an excellent job as well I will recommend Pennymac to my friends and family Thank you and God bless Lawrence Kiceina 

Deborah M.'s profile image
Deborah M. 
5 years ago

It was a nice smooth operation. Communication was there. They worked with me and my busy schedule to meet the deadline of the closing. 

FARIDA M.'s profile image
FARIDA M. 
5 years ago

I tried several times to speak to the loan officer but he never returned my calls. I had questions regarding my husband's name on the title. Wanted to know if I should do a quit claim deed but he never returned my calls. Also, was trying to find out if he received a pay off letter from one of my creditors but couldnt get thru to him. I think you should provide more lines of communication between the lender and the borrower. 

STEVEN B.'s profile image
STEVEN B. 
5 years ago

I had an unexpected closing cost because of mistake made on PennyMacs' end with insurance. I was led to believe that there were no closing costs and then asked to bring money to the table a DAY before closing. 

RAYMOND L.'s profile image
RAYMOND L. 
5 years ago

The Penny Mac team made it easy and were there to provide support when needed. 

Cesar De Jesus Martinez G.'s profile image
Cesar De Jesus Martinez G. 
5 years ago

No problems. Everything went smooth 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,213 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.