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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,135 reviews
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Andrew G.'s profile image
Andrew G. 
on Birdeye

a year ago

Thank you so much, everything went great you made this so easy. I will pass you your name on. 

Catherine M.'s profile image
Catherine M. 
on Birdeye

a year ago

Process was clear and precise. 

Alexis A.'s profile image
Alexis A. 
on Birdeye

a year ago

Andy and his team were great. I really had no issues with them, but the appraiser that they used was awful and it was a bit frustrating having to deal with them. I think Pennymac should reconsider the company you partner with for appraisal services. They are bringing down the quality of your service. 

DEBRA S.'s profile image
DEBRA S. 
on Birdeye

a year ago

The process was easy. Everything was explained to me. I am very happy with pennymac. 

Jennifer B.'s profile image
Jennifer B. 
on Birdeye

a year ago

Everyone was very nice and helpful 

Jeremy L.'s profile image
Jeremy L. 
on Birdeye

a year ago

The problem with the "appraisal wavier" was on going for a few weeks! It took two months from my first received email regarding our credit scores to closing. I feel like that was an extremely long time. But, paulette was very apologetic and understanding our frustration and, worked hard to get the ball rolling faster. 

DAREN L.'s profile image
DAREN L. 
on Birdeye

a year ago

Communication was timely and professional and informative 

Kenneth L.'s profile image
Kenneth L. 
on Birdeye

a year ago

I worked with several individuals, all of whom were helpful and kept me apprised of where I was in the process. 

Jean F.'s profile image
Jean F. 
on Birdeye

a year ago

My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,135 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.