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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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DOUGLAS P.'s profile image
DOUGLAS P. 
5 years ago

You kept me informed throughout the process about the status of my loan. 

THOMAS G.'s profile image
THOMAS G. 
5 years ago

Excellent communication. Expectations were set and met very nicely. Great work by everyone we dealt with. Thanks! 

Douglas B.'s profile image
Douglas B. 
5 years ago

all of the communication, the professionalism, it all started from the first phone call. Everyone was helpful and clear about everything required. 

MATTHEW B.'s profile image
MATTHEW B. 
5 years ago

Super easy process 

ABU A.'s profile image
ABU A. 
5 years ago

I could have been given an apr of 2.9 rather than 3. Additionally I was promised 2 months relief from paying my mortgage I was only given 1 month. 

Michelle L.'s profile image
Michelle L. 
5 years ago

Provided an ease throughout the process. 

JASON M.'s profile image
JASON M. 
5 years ago

I appreciated Nicholas calling me to give me updates on the status of the loan and keeping the calls short. The process went fairly quickly and was painless. 

Gwendolyn B.'s profile image
Gwendolyn B. 
5 years ago

Robert Macias originally started the whole process for me, and explained so many things to and for me very clearly and accurately. I felt he was genuinely sincere and had my best interests at heart. I appreciate everything he did for me, he made good on every single word. Nicholas Hagan took over the process from there and completed the loan in a very timely manner. I have already told numerous people to contact this company for any mortgage needs as I feel they will be extremely satisfied! 

JASON K.'s profile image
JASON K. 
5 years ago

I was told to bring a cashiers check to closing. It was over the amount that Amrock would accept. I was told by three different team memvers that it would be accepted. I called today to ask when my first payment is due. I was told the loan had not closed. So when do I pay, do I pay my old loan still? Who knows. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.