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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
You kept me informed throughout the process about the status of my loan.
Excellent communication. Expectations were set and met very nicely. Great work by everyone we dealt with. Thanks!
all of the communication, the professionalism, it all started from the first phone call. Everyone was helpful and clear about everything required.
Super easy process
I could have been given an apr of 2.9 rather than 3. Additionally I was promised 2 months relief from paying my mortgage I was only given 1 month.
Provided an ease throughout the process.
I appreciated Nicholas calling me to give me updates on the status of the loan and keeping the calls short. The process went fairly quickly and was painless.
Robert Macias originally started the whole process for me, and explained so many things to and for me very clearly and accurately. I felt he was genuinely sincere and had my best interests at heart. I appreciate everything he did for me, he made good on every single word. Nicholas Hagan took over the process from there and completed the loan in a very timely manner. I have already told numerous people to contact this company for any mortgage needs as I feel they will be extremely satisfied!
I was told to bring a cashiers check to closing. It was over the amount that Amrock would accept. I was told by three different team memvers that it would be accepted. I called today to ask when my first payment is due. I was told the loan had not closed. So when do I pay, do I pay my old loan still? Who knows.
PENNYMAC has a 4.4 star rating with 47,986 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.