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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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CHRISTOPHER A.'s profile image
CHRISTOPHER A. 
5 years ago

The entire process was transparent and well-communicated. 

RONALD B.'s profile image
RONALD B. 
5 years ago

The overall experience was actually OUTSTANDING. 

STEPHEN DE L.'s profile image
STEPHEN DE L. 
5 years ago

Timely updates. No high pressure. Thank you. 

RICHARD H.'s profile image
RICHARD H. 
5 years ago

A very pleasant and informative experience 

Michael G.'s profile image
Michael G. 
5 years ago

The team came together to make sure my needs were met 

JOSEPH T.'s profile image
JOSEPH T. 
5 years ago

Very fast closing, but would like to have talked to the same person throughout the process. 

MICHAEL T.'s profile image
MICHAEL T. 
5 years ago

Procees was well explained up front and closing funds were clearly communicated. 

Austin J.'s profile image
Austin J. 
5 years ago

This was the worst experience. Took 60 days to refinance. I had to talk to a manager or their supervisor almost every day. Every step of the process something went wrong all the way through closing and receiving an incorrect wire to pay off fees and remaining balance. Was constantly told I was wrong when I wasn’t. Nicholas Zellar was the only manager that seemed to care and helped us greatly through this. 

Brandon G.'s profile image
Brandon G. 
5 years ago

They were very informative and made sure to keep us updated every step of the way. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.