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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,888 reviews
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Barbara F.'s profile image
Barbara F. 
on Birdeye

4 years ago

Pennymac 

GARY F.'s profile image
GARY F. 
on Birdeye

4 years ago

Norma is a happy and sincere employee in the Loan Servicing department. She called me when she said she would and answered my questions completely. She was always friendly , but also professional. I always looked forward to her calls. As I am a retired AT&T management , I expect Norma's executive management to share my comments with her and and express their appreciation of her professionalism and her value to PennyMac USA. 

Susan D.'s profile image
Susan D. 
on Birdeye

4 years ago

speed of closing 

CARL TILTON S.'s profile image
CARL TILTON S. 
on Birdeye

4 years ago

yes. the sweet lady that did the loan for use. 

RAYMOND L.'s profile image
RAYMOND L. 
on Birdeye

4 years ago

First time doing a refinance an my experience with penny mac was a good experience 

PETER J.'s profile image
PETER J. 
on Birdeye

4 years ago

It was a busy time of year to refinance but they got it done. They worked with me and got me close to my goal rate. Thanks 

CESAR S.'s profile image
CESAR S. 
on Birdeye

4 years ago

Deion and Christian were both amazing to work with. 

Larry B.'s profile image
Larry B. 
on Birdeye

4 years ago

The service was efficient, and effective. The customer service was excellent. 

Karen J.'s profile image
Karen J. 
on Birdeye

4 years ago

The process was short and painless with weekly updates. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,888 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.