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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Dominic Cifarelli and Letisia Gonzales both took care of everything we needed. Dominic answered tons of our questions and they both always checked in with us while we were waiting to be able to close.
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My refinance experience was great because the communication between Faiza and I was quick and efficient.
Sales call was friendly and informative, but once the refi process started I was handed over to Ammie Mack who didnt return my calls or emails and when I did talk to her, she wasn't able to answer my questions. I didn't have direct access to the people assigned to my file. I ended up talking to Gary Z which started off well enough, said he would get my answers and get everything in line but wasnt able to and only called me at 9pm. We got closed, but it was a frustrating process along the way.
Erica Sanchez followed up and communicated in a very timely fashion. She was on top of it. Follow up and communication is often missing in many businesses that I do business with. This was not the case with Erica and PennyMac.
easy to close the loan
😊👍🏻
Sorry no comment at this time
Great people and easy to work with.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,210 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.