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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I had the same issue from start to close and was not heard until it was to late, now I'm not knowing what to do and his supervisor that was suppose to call me never did it's been days now I've tried calling in and seems like no one will take my call, I've spent hours on hold! Your ad says Experienced loan officers my loan officer was not that was a lie.
Refinancing was a breeze. Quick and easy!
Upon receiving my closing documents, I was informed by the notary public that I needed to write a check for an additional $142.00 because there was additional cost that wasn't factored in. I had NO previous notification by PennyMac that I would owe this money. Also, I never received any closing documents to view via online from PennyMac 1-2 days before the notary public arrived. Also, at my closing with the notary public, I received from PennyMac another PennyMac client's closing documents. :(
Great communication and accurate communication and very informative explanations and Great Expectations this is what I describe working with PennyMac for my experience with PennyMac. Thanks; R.V.H.
Great people and easy to work with.
Friendly Helpful people, also getting the loan in a timely manner.
Easy to get ther answers I needed and fast preparations for the loan to go smoothly. I did have a couple documents falsely requested or erroneous but great overall.
Everyone I worked with did what they said they woukd!
Communication was great which made the whole process seamless and quick!
PENNYMAC has a 4.4 star rating with 48,211 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.