PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,211 reviews
Select a rating
Otilio S.'s profile image
Otilio S. 
5 years ago

I had the same issue from start to close and was not heard until it was to late, now I'm not knowing what to do and his supervisor that was suppose to call me never did it's been days now I've tried calling in and seems like no one will take my call, I've spent hours on hold! Your ad says Experienced loan officers my loan officer was not that was a lie. 

ANDY J.'s profile image
ANDY J. 
5 years ago

Refinancing was a breeze. Quick and easy! 

DARLENE W.'s profile image
DARLENE W. 
5 years ago

Upon receiving my closing documents, I was informed by the notary public that I needed to write a check for an additional $142.00 because there was additional cost that wasn't factored in. I had NO previous notification by PennyMac that I would owe this money. Also, I never received any closing documents to view via online from PennyMac 1-2 days before the notary public arrived. Also, at my closing with the notary public, I received from PennyMac another PennyMac client's closing documents. :( 

Roland H.'s profile image
Roland H. 
5 years ago

Great communication and accurate communication and very informative explanations and Great Expectations this is what I describe working with PennyMac for my experience with PennyMac. Thanks; R.V.H. 

JOSEPH P.'s profile image
JOSEPH P. 
5 years ago

Great people and easy to work with. 

Mark A.'s profile image
Mark A. 
5 years ago

Friendly Helpful people, also getting the loan in a timely manner. 

Travis I.'s profile image
Travis I. 
5 years ago

Easy to get ther answers I needed and fast preparations for the loan to go smoothly. I did have a couple documents falsely requested or erroneous but great overall. 

SALLY S.'s profile image
SALLY S. 
5 years ago

Everyone I worked with did what they said they woukd! 

PETER J.'s profile image
PETER J. 
5 years ago

Communication was great which made the whole process seamless and quick! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,211 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.