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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Eric was amazing. We closed in record time, the entire process was very professional and fast. Thank you!
I kept getting the same docs requested. I call the other loan company to get a pay off within minutes while my loan was held up for several days waiting on this
Make sure that the documents that the person sends to you that update information for credit payoff and escrow amounts are correct before the DC is signed. I forwarded the county escrow estimate for my home before the closing and the closing documents were not correct. I also would have asked for $1000 more had I known what the "cash back" amount would have been before all those documents were finalized. It wasn't Yester's fault, she had the documents. It was the loan finalizer that should have corrected the information.
Great company to work with
Great team! They assisted me with everything and kept me up to date.
Anna was through and followed up with any questions I asked in a timely manner. She went above and beyond to gather information which was not exactly in her line of work but she did it so that I can make a timely decision. Anna and her team met the closing date we as a buyer promised with no issues. I have been working with PennyMac over 7 years. It always has been a great company to work with. Thank you.
Faiza asked me about my communication preferences on our first call and she honored those commitments throughout the process. she was also great about helping me navigate who was responsible for what and where to find answers to the questions that she/PennyMac was responsible for. Great job!!
Simple and straightforward process. Excellent job of keeping things simple.
All team members being in the same page. Communication between them seems lacking
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,135 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.