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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every one was so kind and courteous and thoughtfull, Mr Thomas and martha was so very kind to me, may God Bless them both, thank you,
Relatively simple, willing to assist with any concerns on the same day
Everyone that we worked with was very friendly, thank you!
It started with us finding out that our initial loan docs were never submitted to begin the process. (We have been a PennyMac client for at least 10-years, then sold our house to buy a new one). At least 25% of all the requests were inaccurate, and when we reached out...we got crickets. Our Escrow agency would feel exactly the same. It was clear to us that PennyMac was experiencing an embarrassment of riches and NO ONE cared whether we got our loan or not. We would love to discuss live.
a
Ok
I wasnt contacted to pick a closing time. I didnt receive closing disclosures until the day of closing. Legally supposed to have it before then. I never got to speak to the same person, when I did they didnt know the answers and when I asked to speak with supervisors they were always in a meeting and when I requested to have them call me when they get out of their meeting I never received a call back. I was told at application that we would close around middle of Jan. Was end of Feb.
Professional on every level.
very helpful people i had the pleasure of working with
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,211 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.