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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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ANNETTE P.'s profile image
ANNETTE P. 
5 years ago

Everyone I worked with was friendly and knowledgeable. They made the process extremely easy and quick. 

JUSTIN W.'s profile image
JUSTIN W. 
5 years ago

Ammie was extremely confusing when I asked about the status of the refinance of our loan. Whenever I would speak to her I’d continuously ask her if there’s any more documents needed and she’d say no. However, multiple emails were sent to us asking for more documentation. It seemed that she delayed the process for nearly a month about her claiming that we didn’t have enough coverage. Our Insurance agent got involved and explained to her that we had more coverage than what was asked. 

RODNEY B.'s profile image
RODNEY B. 
5 years ago

Liam was AWESOME!!! The whole process was quick and EASY. THANK YOU ALL!! 

DANNY M.'s profile image
DANNY M. 
5 years ago

clear and friendly 

GABRIEL A.'s profile image
GABRIEL A. 
5 years ago

The whole penny mac team was amazing. They explained everything and were very helpful. 

Valentina G.'s profile image
Valentina G. 
5 years ago

She was very nice and very on top of things 

MICHAEL Perry S.'s profile image
MICHAEL Perry S. 
5 years ago

Experience was great because final terms came very close to terms given in original discussion about my refi. While it took a lot longer than I was told to get this deal done; esp. since I was already a Pennymac customer. I am very happy with the final results. 

JEFFREY G.'s profile image
JEFFREY G. 
5 years ago

very easy and painless with clear communication from everyone involved. 

Christopher W.'s profile image
Christopher W. 
5 years ago

Everyone at PennyMac was fantastic to work with. Very knowledgeable and helped us tremendously throughout this process. I truly appreciate the great experience of this refinance loan. And I know a lot of people that can not say that. Thank you, PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.