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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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Cheryl D.'s profile image
Cheryl D. 
5 years ago

Customer service was always pleasant and provided needed information quickly 

Lucinda P.'s profile image
Lucinda P. 
5 years ago

Great experience! Easiest refi ever! 

Sam J.'s profile image
Sam J. 
5 years ago

The whole process was a success. Everyone gave me the information that I needed the loan officer gave me the information that I wanted to hear. 

William M.'s profile image
William M. 
5 years ago

The level of communication was excellent! I was kept informed of each step along the way and felt confident in the information provided. The process was quick and painless! 

LAURA H.'s profile image
LAURA H. 
5 years ago

Everyone from the beginning to the end were extremely kind with answering all of questions and calming my nerves. 

ROBERT Y.'s profile image
ROBERT Y. 
5 years ago

My esha was pleasant, efficient and knowledgeable. She did a great job. 

Jemuir R.'s profile image
Jemuir R. 
5 years ago

The entire process was seamless. My loan officer was readily available at any time, and she eased any anxiety I had through the process. I really appreciated the notary traveling to me as well. 

James Ferguson I.'s profile image
James Ferguson I. 
5 years ago

Was easy from start to finish. 

Edly D.'s profile image
Edly D. 
5 years ago

I had asked on a few occasions if I needed to bring money for closing . The answer given was no . The day of closing I was informed that I would pay a sum out of pocket which I wasn’t aware of and had to make a round trip to the bank to get an electronic wire that cost me $30 on top of the amount requested .  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.