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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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DONIVAN H.'s profile image
DONIVAN H. 
5 years ago

Great communication 

EDWARD M.'s profile image
EDWARD M. 
5 years ago

The cost of the refinance was reasonable. The ease of the steps leading to the closing went faster than expected. The interest rate is great. Thank you for getting me the lower cost mortgage. 

Dustin C.'s profile image
Dustin C. 
5 years ago

It was a very easy process overall! 

WAYLON F.'s profile image
WAYLON F. 
5 years ago

Overall process was excellent and everything was handled in a timely manner 

SONYA P.'s profile image
SONYA P. 
5 years ago

There were inconsistencies from the beginning with an issue that no one was able to solve until I finally took it upon myself to contact the initial loan officer. It created tremendous frustration and honestly I was on the verge of leaving. There was a issues with the appointment to sign my documents as well! Really!?! I won’t be recommend this service in the future and if I ever refinance I will not go with Penny MAC period. You can listen to all the recorded lines to see what transpired. 

Nicholas H.'s profile image
Nicholas H. 
5 years ago

The process was very smooth and every step was prompt. 

ISRAEL C.'s profile image
ISRAEL C. 
5 years ago

Ok 

Joy S.'s profile image
Joy S. 
5 years ago

Jeffries and Liam for kind and patient. They explained the process to me and helped me feel comfortable. Thank you! 

DONA C.'s profile image
DONA C. 
5 years ago

From my initial contact with Robert Tolivar and how clearly along the entire process, how information was communicated clearly and anything needed was promptly taken care of. Really happy with my entire experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.