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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan process was easy to understand and the loan processing team was very customer friendly and efficient.
I did not communicate my expectations clearly. I asked for a no cost loan. what I found was the I was lead to believe it was a no cost va loan, but the cost were added to my new refi docs. I take the blame for the misunderstanding I suppose...... Also how long will it take to refund the full loan amount taken out for March 2020?
The refinancing process was smooth from start to end.
Elizabeth is an excellent rep for Pennymac. Very professional. Communicates very well. A pleasure to work with.
Everyone was professional and courteous. It was faster than we thought it would be.
Great customer service
Honesty, patiences, professionalisms, caring and concern, loyalty to your customers. I love it see you in 6 months
More detail
Jesse walked me through the process, kept me updated and was pleasant to work with.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,888 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.