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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,213 reviews
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ENRIQUE Carrasco A.'s profile image
ENRIQUE Carrasco A. 
5 years ago

Good communication and updates. 

Edward K.'s profile image
Edward K. 
5 years ago

The people that I dealt with that were involved with the loan were extremely helpful and understanding. 

THOMAS S.'s profile image
THOMAS S. 
5 years ago

Glenn helped to make this process very smooth, informed, and pleasant. All communications were very clear and helpful. Thank you for everything!!! 

STEPHEN G.'s profile image
STEPHEN G. 
5 years ago

No problems 

KARL W.'s profile image
KARL W. 
5 years ago

They were all great, things went smooth 

James G.'s profile image
James G. 
5 years ago

Accuracy, professionalism of Lesly Baum & Mykela, ease of going through the process, and timely manner of receiving services of PennyMac. 

LUCAS M.'s profile image
LUCAS M. 
5 years ago

It was a bit of lack in communication between the different departments involved. Sara was awesome and always showed enthusiasm and care about my inquiries. However the financial department up to this moment did not corrected the amount of the new loan which still reflect more than 1K above the correct number. Also Notary personal despite being very cordial appeared to work independent from the loan officer ( Sara) who was not current in certain changes that were made prior to sign the closing. 

EVAN W.'s profile image
EVAN W. 
5 years ago

Communication was clear and Austin was accessible. 

MICHELLE D.'s profile image
MICHELLE D. 
5 years ago

Great customer service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,213 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.