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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone I worked with was friendly and knowledgeable. They made the process extremely easy and quick.
Ammie was extremely confusing when I asked about the status of the refinance of our loan. Whenever I would speak to her I’d continuously ask her if there’s any more documents needed and she’d say no. However, multiple emails were sent to us asking for more documentation. It seemed that she delayed the process for nearly a month about her claiming that we didn’t have enough coverage. Our Insurance agent got involved and explained to her that we had more coverage than what was asked.
Liam was AWESOME!!! The whole process was quick and EASY. THANK YOU ALL!!
She was very nice and very on top of things
Experience was great because final terms came very close to terms given in original discussion about my refi. While it took a lot longer than I was told to get this deal done; esp. since I was already a Pennymac customer. I am very happy with the final results.
very easy and painless with clear communication from everyone involved.
Everyone at PennyMac was fantastic to work with. Very knowledgeable and helped us tremendously throughout this process. I truly appreciate the great experience of this refinance loan. And I know a lot of people that can not say that. Thank you, PennyMac.
Customer service was always pleasant and provided needed information quickly
The whole process was a success. Everyone gave me the information that I needed the loan officer gave me the information that I wanted to hear.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,213 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.