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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It couldn't have been an easier process! I wish my initial home loan was done through PennyMac.
I was kept well informed by friendly helpful staff
Was given the right information and good follow up.
all parties were very efficient in their duties regarding my loan process.
The people I worked with on the phone were easy to understand, patient and knowledgeable.
Extremely poor customer service. My calls and emails went unanswered. When I did speak with Blen she was rude and dismissive, when it was time for the closing papers signing only then was she communicative. I would NEVER Recommend Pennymac and will go as far as to Yelp how horrible my experience was. I highly recommend Lean Six Sigma to this organization if you plan on continuing the mortgage business.
Everyone that I dealt with was extremely professional. I received weekly updates until the load closed.
On time as stated
fast and very good service less than 30 day
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,889 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.