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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There were inconsistencies from the beginning with an issue that no one was able to solve until I finally took it upon myself to contact the initial loan officer. It created tremendous frustration and honestly I was on the verge of leaving. There was a issues with the appointment to sign my documents as well! Really!?! I won’t be recommend this service in the future and if I ever refinance I will not go with Penny MAC period. You can listen to all the recorded lines to see what transpired.
The process was very smooth and every step was prompt.
It was the website and not Lana that continually requested the same documents. Lana was excellent to work with.
From my initial contact with Robert Tolivar and how clearly along the entire process, how information was communicated clearly and anything needed was promptly taken care of. Really happy with my entire experience.
It was wick and easy process.
Very Smooth Process.
Friendly and helpful
Great customer service. Felt respected and was surprised at how streamlined the process was. Everyone I interactes with was super.
The level of communication was great. The team was in constant contact with me through out the application process. They were updating me in each step.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,219 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.