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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clear and timely responses
Kaitlyn stayed on top on things.
Tanairy was pretty darn good. The rest of the experience was NOT very good. Example: the underwriter waiting until the day before closing to look at the file and have more questions. NOT OK. Inability to float rate down, not impressed. I don’t think I would use PennyMac for a mortgage for a new purchase again.
Great experience as a first time buyer! Thank you for the clear and easy to use online system. All of the people I worked with were gracious, informative, patient and followed through in a timely manner! Thank You!
Josely, and Megan Curtis are both fantastic! Clear, intelligent, courteous. Just wonderful!!
It was a great experience but I wanted to share a few things to consider. We completely understand about fraud and doing all you can to prevent it. We support that 100%. However, we think in our situation it was not explained to us that we needed 8000 more to close. We were told that it wouldn’t be thousands more past the estimated closing costs and it WAS thousands. We started with Penny Mac because we liked the customer service in the beginning. Customer was excellent throughout the entire process but we don’t think it wa... read more
No review stop
We're extremely satisfied with Faiza and the rest of the PennyMac team, everything went as planned and we love our new beach house! Thanks PennyMac!
My experience with Pennymac has been great. I would recommend them to my closest friends.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,135 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.