This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bailey was awesome, very professional and masters the process. The dissatisfaction started when the process was moved to Martha. She rarely answer the phone at the beginning and each time someone else answered the phone, something new appeared, I was annoyed and confused. I even sent an email email to Martha to express my concerns. It was painful but I am glad it is over.
Very nice process
Just great
I got good conditions for my loan. The process was generally efficient with a few minor delays which did not make a real difference anyway.
Please develop a list of documents required to close upfront. The problem was the constant back and forth on additional documents which deviated from the original communication. So everyday it was one more thing required.. this went on for (5) days.
.
The process was excellent.
Entire transaction was smooth from beginning to end! My second time using Penny Mac!
Jorge made clear and easy to Refinance my house.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,219 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.