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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There were a lot of repeat documents signed during the closing but otherwise it was a smooth process
The process of my refinance was very pleasant and along the way I had a great experience starting with amazing service from John Fayad and closing process with outstanding service from Christopher Keppler.
My loan processing agent, Sandra Bienividez, was absolutely amazing. She went above and beyond what was expected of her while closing this loan. I could tell through our conversations that she truly cared and was genuinely excited for my family’s new home. Her actions alone have made me a PennyMac customer for life.
The underwriter waited until the day before my closing to request explanation of documents and made things very stressful. There was ample time prior to that date to request information. It felt like she waited until the last minute to work the file.
They did a great job
I am very happy about monthly payments.
Excellent staff helped us every step of the way, attentive. Easy process with online uploads of docs. Closed from home.
Just how easy the process was
How simple and fast it was. Everyone was very nice and helpful
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,890 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.