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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,133 reviews
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Michael B.'s profile image
Michael B. 
on Birdeye

a year ago

From the first time I talked to Will to Jason (notary public), I could not ask for a smoother transaction. Ivonne kept me up to date n the process and made sure if I had any questions to answer them. PennyMac has great people working for them. 

Debra H.'s profile image
Debra H. 
on Birdeye

a year ago

Everyone was wonderful very up beat and positive. I feel like they went above and beyond the call of duty to make things work out as easy as possible. I had a wonderful team! Thank you all for everything you did to make it possible to get my new and forever home. God bless each and every one of you!! 

Kelley S.'s profile image
Kelley S. 
on Birdeye

a year ago

Eric was communicative and easy to work with. 

David S.'s profile image
David S. 
on Birdeye

a year ago

I'm big on communication and feel it could have been conveyed a little better. I think what some industry people forget, is that many people buying a home isn't nearly as familiar with the process and jargon. We bought a home 1 year ago, and the communications were more proactive complete (almost as if they were walking us through every step). Don't misunderstand, the experience was fine but there were a number of times I kept asking my wife questions about the process because I wasn't certain of things were being communic... read more

Elizabeth D.'s profile image
Elizabeth D. 
on Birdeye

a year ago

Super easy to apply and go through the process. Gets back to you in a timely manor. We got our first home loan and they helped with getting us the amount we needed. They made the process fast and answered the questions we had. They also helped us get good deals with the programs they have set up. 

Mary M.'s profile image
Mary M. 
on Birdeye

a year ago

Russ Martin and the whole team worked well and efficiently together and made this whole process feel effortless! Thank you!! 

Brittany H.'s profile image
Brittany H. 
on Birdeye

a year ago

The constant communication and updates throughout the entire process was amazing. 

Kimberly C.'s profile image
Kimberly C. 
on Birdeye

a year ago

The process was better than I expected. It was handled in a timely manner and I was notified as my application was reviewed. 

Jason J.'s profile image
Jason J. 
on Birdeye

a year ago

Pretty nice to close earlier than expected. If I had to say something that needs improvement would be the checks to creditors. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,133 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.