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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,981 reviews
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KATRINA M.'s profile image
KATRINA M. 
5 years ago

Great job! 

John Z.'s profile image
John Z. 
5 years ago

My time with penny Mac was very easy and not stressful at all. Everyone that I dealt with was easy to work with and very respectful 

NATHAN C.'s profile image
NATHAN C. 
5 years ago

After dealing with another lender that dragged the VA IRRL out over several months, Jonnie called me and took care of my loan. In a matter of weeks, not months, my mortgage was refinanced and on much better terms than I was offered by the other lender. It was a smooth, easy process and I am glad that Jonnie reached out to me. 

Herbert Swank S.'s profile image
Herbert Swank S. 
5 years ago

Every time I tried to call Tang to get answers could not get him to call me back . After I signed the paper work I got a email saying that there was a few not right so I called penny Mac to find out what was going on did not get any help so right now I don’t know if it went thought or not I even called the old republic to find out something and a again anthing from them so now what!!! So where is the money I was getting Tang wont tell me. If someone would call me ??? 

William J.'s profile image
William J. 
5 years ago

Very knowledgeable about the product and the market. Very Friendly and easy to work with. 

Alivia H.'s profile image
Alivia H. 
5 years ago

I had a great experience! 

Benjamin N.'s profile image
Benjamin N. 
5 years ago

Oscar was great, but after I went to the other part of the team it was just not acceptable. There was limited communication and I reached out several times with no response. The week of my closing I had to call several times to get closing costs and then I uncovered there were documents that I still needed to submit. Why had no one reached out to me before I have no clue. To make matters worse, we weren't funded on time, bc of an appraisal issue, still someone should have caught it earlier. 

JAMES W.'s profile image
JAMES W. 
5 years ago

Penny Mac has always been prompt and courteous to us and we will be glad to recommend Penny Mac anytime we are asked about a mortgage or any type of a loan. Thank You So Much Jim and Mary Washam  

MARLIN H.'s profile image
MARLIN H. 
5 years ago

The process was easy, I did not feel I had to jump through a bunch of hoops. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,981 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.