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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,010 reviews
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Herbert G.'s profile image
Herbert G. 
2 years ago

I understand process should take about 30 days, mine took longer than that from what I was told was on your end and not mine. As for pay off’s, we’re inaccurate and know I have to pay the difference. If this would of been done more on time it would of been good. I’m just glad this process is over and I can move on. 

Dawn L.'s profile image
Dawn L. 
2 years ago

Little confusion with some things but nothing major and worked out 

Marc P.'s profile image
Marc P. 
2 years ago

Everyone was very friendly, and knowledgeable about what was going on and always had my best interest in mind. 

Debra B.'s profile image
Debra B. 
2 years ago

I had a wonderful experience with Pennymac and Brianna Koke 

ANISA B.'s profile image
ANISA B. 
2 years ago

The entire experience was very simple and quick. All staff was professional and attentive to my needs. I was very pleased and would recommend to family and friends. 

BENJAMIN F.'s profile image
BENJAMIN F. 
2 years ago

My experience with PennyMac was truly inspiring. So inspiring that, with the help of PennyMac I've opened my own business. Before PennyMac, I was told that the help that I needed was impossible to get. PennyMac changed all of that and they changed my life. Benjamin A 

RUDY S.'s profile image
RUDY S. 
2 years ago

Easy process 

Kristy P.'s profile image
Kristy P. 
2 years ago

Thank you for being there when I needed to refinance! 

Chelsea M.'s profile image
Chelsea M. 
2 years ago

The first person we talked to, Jake Snyder, was GREAT! So patient, knowledgeable, and ensured we understood what to expect. He even checked in a few times after the initial conversation to make sure all went well. I feel like we talked to multiple people afterword, everyone we spoke to was nice and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,010 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.