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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very friendly, helped solve problems and checked in regularly. Made the entire process smooth and worry free.
Nice experience with pannymac.
Thank you Andy
We had a great experience! Travis and Jamie stayed on top of everything and kept me informed. And never seemed bothered by my emails regarding changes and updates.
I’ve had great assurance and interactions from pennymac in the past. This is why I was all on board refinancing with them. 5 stars.
My experience was great because I was able to accomplish mostly everything from my home it really didn’t take along time everyone was very helpful and didn’t mind answering my questions or taking calls someone was always there.
Cesar actually had to save the day multiple time. My loan officer Ashleigh stopped returning my calls and left me out to dry the last 3 weeks of trying to sort out the paperwork. Till this day I still never heard from her which made me extremely nervous with trust Pennymac to manage my refinance. She wasn’t responding at all to anyone including Ceasar when he would reach out for my case. She had no interest in getting me to closing. Ceasar kept me from walking away many times.
The whole experience from first conversation with Jeremy to finalizing with Cesar were clear, precise and on time. If I had a question I would email and have an answer within a reasonable amount of time.
Sandi was super helpful, and walked us through the myriad of questions we had throughout the process. And we closed on time.
PENNYMAC has a 4.5 star rating with 49,133 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.