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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,010 reviews
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Angela O.'s profile image
Angela O. 
2 years ago

The Pennymac team, specifically Tanairy Rodriguez, made the mortgage and closing processes so easy! She was always professional and quick to communicate the status of our application and request needed files. She even went above and beyond in the few days before our closing. There was one miscommunication when it came to an insurance document but it was only because the policy had just changed the prior week. 

NEVADA J.'s profile image
NEVADA J. 
2 years ago

Communication within the company itself is not good had a hard time getting ahold of people 

Charlene B.'s profile image
Charlene B. 
2 years ago

This has been the easiest thing I've done! I didn't need anyone to help me through it. PennyMac people were excellent! 

Kristopher K.'s profile image
Kristopher K. 
2 years ago

Clean process overall and closing was simple. Some things got a little mixed in the docs but nothing a good title agent couldn’t fix. 

PETER D.'s profile image
PETER D. 
2 years ago

The loan process was very easy to follow, and Liem was very responsive to any questions we had. The closing process was very easy and thorough. 

Keith F.'s profile image
Keith F. 
2 years ago

I received request for the same documents through electronic notification, not the individuals helping me. We did not close on time due to appraisal company. 

Jace G.'s profile image
Jace G. 
2 years ago

Everything was clearly communicated to me and all of my questions were promptly answered. I would recommend Pennymac to anyone. 

Sean H.'s profile image
Sean H. 
2 years ago

Great staff and friendly people 

Wayne S.'s profile image
Wayne S. 
2 years ago

Explain started off with a gentleman named Matt Gillespie you walk me through gave me my hives and lows my in between so I just standing past me on to the next person and they can see the lookout for my best interest experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,010 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.