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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,237 reviews
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NICHOLAS T.'s profile image
NICHOLAS T. 
5 years ago

Ashley Tolliver and Gabriel Mann handled my refinance from start to finish, absolutely amazing people and a great company. 

Scott R.'s profile image
Scott R. 
5 years ago

The refi process went smoothly and as expected; couple bumps but excellent communication from the service team alleviated my concerns. I enjoyed how PennyMac took advantage of the Document Portal to expedite processing. I did have one issue with the appraisal process and recommend PennyMac conduct an audit of the third-party providers they use in the Hampton Roads area. No change in value even after installing an entire HVAC system, remodeling a bathroom and values in the area increasing. 

Aerica W.'s profile image
Aerica W. 
5 years ago

Carl and his team were very professional. I appreciate the high level of execution and systematic communication. 

Oluyinka O.'s profile image
Oluyinka O. 
5 years ago

Both Yuri and Ann; indeed the whole M.A.C Team were professional, friendly and very business-like all through the process. I hold them all in high esteem.👍👌🙏 

Roger B.'s profile image
Roger B. 
5 years ago

your honesty, you being on time, having everything to with you . and you are just a very nice person. 

DAT N.'s profile image
DAT N. 
5 years ago

Emailed 

SETH R.'s profile image
SETH R. 
5 years ago

Both Evan and Andrew were great throughout the process. There was a hiccup that caused the first closing date to move last minute, but Andrew was very professional and apologetic for any hiccups. Overall super smooth process, very clear and consistent communication. 

Lorita K.'s profile image
Lorita K. 
5 years ago

THE PROGESS TOOK TO LONG AND IT TOOK FOR EVER FOR ANYONE TO GET BACK TO ME. MELISSA CHRISTMAS WAS GREAT AND VERY HELPFUL WHEN SHE DID GET AHOLD OF ME 

WILLIAM B.'s profile image
WILLIAM B. 
5 years ago

Email correspondence with instructions was very helpful to make the process very smooth. The portal is easy to access and navigate and clearly explains step by step what needs to occur and what can be expected. Very smooth process and very painless. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,237 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.