PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,224 reviews
Select a rating
Reggie Y.'s profile image
Reggie Y. 
5 years ago

Linda Harris was amazing!! She held our hands throughout the entire process. She was very prompt when responding to our questions. We had a few hiccups along the way, but Linda communicated well and helped us over every hurdle. We are very grateful for Linda and the rest of the PennyMac team for making our refinance as stress free as possible. 

Jacob K.'s profile image
Jacob K. 
5 years ago

I expected better explanation when I called to enquire about some of the fees, costs, credits I was seeing on the updated paperwork which was not there in the estimate. The person I spoke with was short with no helpful answers. I gave up trying to understand the let it go. 

RAQUEL I.'s profile image
RAQUEL I. 
5 years ago

Abdul was amazing to work with. He was informative, transparent, and respectful. 

Jiyeun S.'s profile image
Jiyeun S. 
5 years ago

Andrew was very helpful. Though there were some glitches along the way, he patiently worked with us to get the loan completed. 

Carlos P.'s profile image
Carlos P. 
5 years ago

.. 

SERVANDO GOMEZ J.'s profile image
SERVANDO GOMEZ J. 
5 years ago

Wasn't constantly hasseled for information 

Meredith B.'s profile image
Meredith B. 
5 years ago

Better communication 

Jacqueline D.'s profile image
Jacqueline D. 
5 years ago

There was no hiccups once Mr. C. Franklin and Mr. R. Candelaria got involved with my refinance. I enjoyed working with both of them and they made my loan experience smooth. If either of them had a question they didn't hesitate to give me a call. I'm very thankful and look forward to my future with PennyMac, thanks! 

KENNETH B.'s profile image
KENNETH B. 
5 years ago

Speaking with Patrick from the beginning was easy. He answered any and all my questions. It was a good experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.