This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you James Voughan & Cesar Fierro for helping me through this entire process.
Business response:
Thank you for taking the time to share your experience with us, Kimberly. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Josh and Michael were amazing throughout this process. Great job! You all helped me get the perfect home for my family!
Business response:
Thank you for taking the time to share your experience with us, Alonso. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
From the time of my 1st contact till the closing was a stress free experience.
Business response:
Hi Deborah - Your feedback is greatly appreciated. Thank you for the review.
None
Business response:
Hi Billy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
While the process entailed the expected need for multiple pieces of information, the Team was readily available to address needs and issues as they arose to get us to closing.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Grace Simon:wonderful, professional, polite and always there for us. Even on a Sunday evening for an approval letter. Michael Di Leo is amazing! Knowledgeable,calm,and just a wonderful person. They made my life easier.
Business response:
Hi Susanne - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I appreciate the professionalism, timeliness and willingness to help of each team member responsible for the completion of this loan.
Business response:
Hi Lucille - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Good experience. They worked hard to get a early close and kept me informed on progress.
Business response:
Hi Budie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I am concerned with paper checks being issued and having to send this via mail. I would feel much more comfortable being able to schedule a payment online.
Business response:
Hi Loren - Your feedback is greatly appreciated. Thank you for the review.
PENNYMAC has a 4.5 star rating with 49,191 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.