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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,133 reviews
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Misael T.'s profile image
Misael T. 
on Birdeye

a year ago

David and Ivonne, did an amazing job. David was a grate help at the start, and helped so much with filling out our paper work. When Ivonne took over she was amazing too! With ensuring we understood everything and being available when we had questions. She clarified what we needed to do and saves us a bunch of time and money (when coming to the appraisal). Thank you for making this process smooth and happy, kudos to you! 

James G.'s profile image
James G. 
on Birdeye

a year ago

I was very pleased with every part of my refinance with PENNYMAC and will recommend them to friends 

Gerhard W.'s profile image
Gerhard W. 
on Birdeye

a year ago

Rosario and Layal are consument professionals. They called to check in constantly and assisted me through every step. They are loyal to the customer and provided every assistance to close the loan. There are other terrific associates that helped in their absence. I am well pleased with PennyMac and would refer PennyMac to any one needing mortgages. Thank you! Gerhard 

TYLER B.'s profile image
TYLER B. 
on Birdeye

a year ago

Easily reachable and answered all my questions as soon as possible. 

Zachary S.'s profile image
Zachary S. 
on Birdeye

a year ago

The overall experience was great. 

CARRIE M.'s profile image
CARRIE M. 
on Birdeye

a year ago

JP was very helpful with clearing up the duplicate requests for information. If he had not cleared them up my answers would be very different. 

Damian A.'s profile image
Damian A. 
on Birdeye

a year ago

The process took too long, and i had to keep calling or sending emails to get info. More frequent updates and would be good. 5 days should not pass before reaching out to the customer to ensure everything is ok and understood. 

Gowena W.'s profile image
Gowena W. 
on Birdeye

a year ago

Working with PMAC team was a great experience. Cesear and Nick made sure I received enough financing for my home project. I’m so happy! Renovation start in September!!!😁 

Matthew H.'s profile image
Matthew H. 
on Birdeye

a year ago

It was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,133 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.