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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,968 reviews
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GREGORY S.'s profile image
GREGORY S. 
5 years ago

Dealing with Gabriel and the rest of the Penny Mac team was a very enjoyable experience! My questions/concerns were handled with a high level of expertise and professionalism. My expectations for the loan closing date were exceeded, as we were able to close very quickly. I would definitely recommend Gabriel, and Penny Mac to my friends and family! 

Victor R.'s profile image
Victor R. 
5 years ago

Life is good . Jonathan needs a raise . 

Nathan W.'s profile image
Nathan W. 
5 years ago

very quick, very helpful. no problems understanding what was going on in the loan process and i never had to leave my home for it. 

Rodlin D.'s profile image
Rodlin D. 
5 years ago

It was a cumbersome process after initial application with the loan officer, Layal. Multiple request for same documents from MAC team. Did not meet deadlines. Also have not recieved my Sam's Club gift card as promised. Ultimately it got done and Pennymac managers adhered to some of the concessions caused by inaccurate and inefficient agents on the MAC team. 

SULTAN A.'s profile image
SULTAN A. 
5 years ago

Karen made it easy and followed up with me regularly to ensure I wasn't facing any issues. When I did face an issue she was quick to resolve it and follow up. My experience was good. 

DANIEL T.'s profile image
DANIEL T. 
5 years ago

The process was very easy and quick. 

EDWARD E.'s profile image
EDWARD E. 
5 years ago

N/A 

Bryant G.'s profile image
Bryant G. 
5 years ago

The overall PennyMac process was pretty streamlined. However, the notary at closing was a little unprofessional. 

Kevin S.'s profile image
Kevin S. 
5 years ago

Good experience, no issues that weren't resolved quickly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,968 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.