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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
John Dorey was fantastic to worth with. He answered so many questions from me during a several month process leading up the loan. The issues started though when we were handed off to the loan closing team. We were asked for several documents multiple times as they had lost them. We were given 4 different closing disclosures (all of them were wrong). It was only corrected once I reached back out to John and had him step back into the process. Overall I would do another loan with PennyMac though.
David was excellent at communicating the process, what was required and great at returning phone calls and e-mails.
thank you
Easy to read and upload documents..
Gj
Extremely helpful the whole penny Mac team went abover and beyond and perks to Lana Thomas she was absolutely awesome thanks
Great customer service. No salesman type of pressure!
General
Everyone on the MAC team was very helpful throughout the whole process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,664 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.