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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,657 reviews
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ANDREW B.'s profile image
ANDREW B. 
5 years ago

Andrew was incredible! A great advocate and informative. I'm so glad we had someone so patient & knowledgeable working on our ReFi!! 

Richard B.'s profile image
Richard B. 
5 years ago

Andrew was very approachable and explained everything. The docs sent more than once had nothing to do with him but something internally. Even when I got frustrated and took it out on Andrew he never stopped assisting and being professional. 

ANTHONY C.'s profile image
ANTHONY C. 
5 years ago

My service with Ammie Mack was great. This survey does not reflect her and the job she did. My first loan officer (Ryan Tang) was absolutely unprofessional. Most of the time when I called him he didn’t even know who I was. I was actually asked one time by him “how did you get my personal line”. Half way through I had to switch loan officers and my loan was dealt with in a more professional way. Had I not been on a time crunch I wouldn’t have continued with pennymac 

Ronald H.'s profile image
Ronald H. 
5 years ago

Information was clear. Loan was processed in a minimal amount of time. 

KEVIN G.'s profile image
KEVIN G. 
5 years ago

Alfred and the team were very much on top of everything. I had one minor challenge but that was quickly satisfied after a follow up discussion with Alfred and Elizabeth. 

SAMANTHA S.'s profile image
SAMANTHA S. 
5 years ago

NA 

Michael R.'s profile image
Michael R. 
5 years ago

Everything was managed seamlessly. Very simple and effective process. 

DEREK B.'s profile image
DEREK B. 
5 years ago

Clear communication. Quick process. 

Chad F.'s profile image
Chad F. 
5 years ago

It was easy. Loved doing everything online 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,657 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.