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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,131 reviews
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Heather K.'s profile image
Heather K. 
on Birdeye

a year ago

Everything was terrific! 

Edith R.'s profile image
Edith R. 
on Birdeye

a year ago

The same information was requested too many times. I feel that the people involved weren't on the same page. 

Ray C.'s profile image
Ray C. 
on Birdeye

a year ago

This loan got a little complicated, with different agents not seemingly on the same page, but it worked out 

Shannan O.'s profile image
Shannan O. 
on Birdeye

a year ago

My loan application was great with Cynthia and Sandra until my file transferred to Leticia temporarily when Sandra went on vacation. Closing date was move, then reinstated and because it was moved, we paid rent for the month, costing us an additional $4,000. My moving schedule with a moving company temporarily changed because I canceled my initial move date and this also cost me money 

Nancy R.'s profile image
Nancy R. 
on Birdeye

a year ago

From beginning to end everyone I spoke with or was involved with was 100% polite and a pleasure to deal with 

Rem Alicia H.'s profile image
Rem Alicia H. 
on Birdeye

a year ago

Darcell was informative, phenomenal and a great communicator! I would highly recommend contacting Darcell for your loan needs! 

CHRISTOPHER C.'s profile image
CHRISTOPHER C. 
on Birdeye

a year ago

Very grateful for the Mac team. 

MARK S.'s profile image
MARK S. 
on Birdeye

a year ago

First closing was miscommunication. Second attempt required new appraisal because 1 expired because of your slow process. Final communication was fine but early was horrible and unprofessional 

Jennifer M.'s profile image
Jennifer M. 
on Birdeye

a year ago

Thank you for the help it was a great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,131 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.