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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refi process was easy and faster than we had expected. Very happy!
Everardo and the rest of the PennyMac representatives were very professional and knowledgeable. I was thoroughly informed throughout the entire loan application processing.
Evan Souza was excellent
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Very professional and friendly. Even though we were dealing across time zones and through the holidays, the process went very smoothly.
I wish the pricess could have been more clear from the begining
Nate and the entire Pennymac team were very helpful throughout this entire process. They went above and beyond to make sure I was satisfied with the entire process.
Adam Key was the worst loan officer I’ve dealt with. He started the process by not clearly detailing the loan costs and APR. He was then unable to give me a reason why my APR was higher than he said it would be before applying (no credit or equity issues). Because of this, I shopped the loan and got a better rate. I asked Adam to price match and he said he would ask and call me back in about two hours. He never called back.
Great Customer Service! tahnks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,657 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.