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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
they were fast very on point
We had lots of inaccurate and miscommunication. We Then the refinance department doesn't talk to the other department. So we get notices that we are delinquent on our mortgage even though we just went through the refinancing. so now we have to double check our credit reports to make sure there was nothing inaccurately reported. We get these stupid robot calls that say "Call us". Why can't you simply call us when needed? And not waste my time at work. Most frustrating Mortgage we have had.
Pennmac is a great Mortgage company to have for your Mortgage. They make my experience effort less.
Better communications, I had to initiate communications. Not having to deal with many different agents. People not making assumptions. Repetitive questions from different agents.
I was very happy to do a refinance with PennyMac Loan Services. They made me feel comfortable throughout the process and made me feel proud that I had succeeded with my goals to get to this point where I had made the correct financial choices to be able to get a better deal on my current loan. They kept me notified throughout and I was able to supply them with the documents they requested on the same day they asked for them so the process seemed like it flowed easily.
The experience was great.
Ronald was great to work with. If i had any questions or concerns he was always there to help. Thank you Ronald!!
PennyMac did a great job handling my refinance! Thank you guys!
Simple process.
PENNYMAC has a 4.4 star rating with 48,655 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.