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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,655 reviews
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TED SPARKS J.'s profile image
TED SPARKS J. 
5 years ago

they were fast very on point 

Kaysie S.'s profile image
Kaysie S. 
5 years ago

We had lots of inaccurate and miscommunication. We Then the refinance department doesn't talk to the other department. So we get notices that we are delinquent on our mortgage even though we just went through the refinancing. so now we have to double check our credit reports to make sure there was nothing inaccurately reported. We get these stupid robot calls that say "Call us". Why can't you simply call us when needed? And not waste my time at work. Most frustrating Mortgage we have had. 

SHAKIR B.'s profile image
SHAKIR B. 
5 years ago

Pennmac is a great Mortgage company to have for your Mortgage. They make my experience effort less. 

TIMOTHY K.'s profile image
TIMOTHY K. 
5 years ago

Better communications, I had to initiate communications. Not having to deal with many different agents. People not making assumptions. Repetitive questions from different agents. 

CARROLYN S.'s profile image
CARROLYN S. 
5 years ago

I was very happy to do a refinance with PennyMac Loan Services. They made me feel comfortable throughout the process and made me feel proud that I had succeeded with my goals to get to this point where I had made the correct financial choices to be able to get a better deal on my current loan. They kept me notified throughout and I was able to supply them with the documents they requested on the same day they asked for them so the process seemed like it flowed easily. 

JEFFERY M.'s profile image
JEFFERY M. 
5 years ago

The experience was great. 

GREGORY T.'s profile image
GREGORY T. 
5 years ago

Ronald was great to work with. If i had any questions or concerns he was always there to help. Thank you Ronald!! 

Jacqueline H.'s profile image
Jacqueline H. 
5 years ago

PennyMac did a great job handling my refinance! Thank you guys! 

JASON B.'s profile image
JASON B. 
5 years ago

Simple process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,655 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.