PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,655 reviews
Select a rating
Be V.'s profile image
5 years ago

Great team to work with from start to finish. Everyone was very knowledgeable and helpful. 

TIMOTHY H.'s profile image
TIMOTHY H. 
5 years ago

Our loan process couldn't have been simpler, we just had to upload a few documents and wait for approval. Elisabeth answered all our question and put everything together for us, and the notary came right to our house. So easy! Thanks again for the wonderful experience. 

Leah M.'s profile image
Leah M. 
5 years ago

Great experience with great employees. Thanks for making things so easy. 

VERDIS MORGAN S.'s profile image
VERDIS MORGAN S. 
5 years ago

Better communication with the agents about the process of the loan and who is all involved such as other party like the VA 

PETER Z.'s profile image
PETER Z. 
5 years ago

Great company to work with. 

Tonya C.'s profile image
Tonya C. 
5 years ago

N/a 

Christopher L.'s profile image
Christopher L. 
5 years ago

They respond quick! The process finished about a month which was during Christmas holidays. 

DANIEL S.'s profile image
DANIEL S. 
5 years ago

At the start Mr. Franklin was very nice explained things etc. Then we got turned over to another person. From then on out we didn’t receive the updates as promised. 

RUSSELL M.'s profile image
RUSSELL M. 
5 years ago

Was very impressed with Mark Mitchell. He was extremely helpful, especially with filling out the paperwork. I am not good with the computer. Thanks, Mark!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,655 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.