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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The overall experience went well.
Clear communication and explanations. If there is a specific form that is needed, like the VA child care firm don’t tell us about it and not send it to us. That way when we google it, and fill it out and get told no that is the wrong one and have to do it again. Clear communication about closing cost, especially when we say we are paying off credit card debt and you talk to us about closing disclosures clearly define and mark it as such so we don’t look at an email and think holy crap how much do they want for closing…... read more
Great service and communication!
Fast, prompt, courteous and accurate. No issues.
All expectations were met and PennyMac team was professional and pleasant to talk to.
The process was fairly painless. The people I worked with were very friendly and courteous. They addressed all of my questions and may be feel like a valued customer.
Darcel kept me informed every step of the way.
MAC Team was good, better than OK.
The whole loan process from start to finish was quick and the MAC team that worked with me on my loan were very professional and proficient, everything was explained and if I had questions, they were quick to answer, I would highly recommended this company and the team that helped me through closing.
PENNYMAC has a 4.4 star rating with 48,014 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.