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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,014 reviews
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David K.'s profile image
David K. 
2 years ago

The overall experience went well. 

Shaun H.'s profile image
Shaun H. 
2 years ago

Clear communication and explanations. If there is a specific form that is needed, like the VA child care firm don’t tell us about it and not send it to us. That way when we google it, and fill it out and get told no that is the wrong one and have to do it again. Clear communication about closing cost, especially when we say we are paying off credit card debt and you talk to us about closing disclosures clearly define and mark it as such so we don’t look at an email and think holy crap how much do they want for closing…... read more

Nestor F.'s profile image
Nestor F. 
2 years ago

Great service and communication! 

Christina D.'s profile image
Christina D. 
2 years ago

Fast, prompt, courteous and accurate. No issues. 

Andrey B.'s profile image
Andrey B. 
2 years ago

All expectations were met and PennyMac team was professional and pleasant to talk to. 

Benjamin R.'s profile image
Benjamin R. 
2 years ago

The process was fairly painless. The people I worked with were very friendly and courteous. They addressed all of my questions and may be feel like a valued customer. 

RYZELL M.'s profile image
RYZELL M. 
2 years ago

Darcel kept me informed every step of the way. 

Yvette B.'s profile image
Yvette B. 
2 years ago

MAC Team was good, better than OK. 

Lena B.'s profile image
Lena B. 
2 years ago

The whole loan process from start to finish was quick and the MAC team that worked with me on my loan were very professional and proficient, everything was explained and if I had questions, they were quick to answer, I would highly recommended this company and the team that helped me through closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,014 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.